By: Connor R Sullivan|2010-03-27|Customer Service
After a visit to the doctor's office, Wendy stopped at an NKY pharmacy to fill a prescription. There were several NKY pharmacies on her drive from the doctor's office to her home, but she always went to the same one. She had always gone there and she really liked everything about the place.
By: Kurt Duncan|2011-05-17|Customer Service
Business owners everywhere are scrambling to meet the needs of their clients, while also keeping costs down. In these tough economic times, everyone has to work harder to keep their clients and gain new ones.
By: manoj kumar|2010-09-13|Management
The success of any business largely depends upon its customers and customer ‘service. They are the lifelines for the survival of any venture in the world and no business can proper if it does not have potential customers in its distinguished market.
By: kathleenchester|2011-01-29|Software
Is your existing IT infrastructure looking outdated and long overdue for a complete overhaul? Why not replace it with a SAP module this time around? Not only will it help you keepcustomershappy (more on this in a minute), but you will also get to cut down on support costs to a good extent.
By: Bob Hamilton|2010-03-27|Small Business
Opening a dollar store is like forming a domino. One thing leads to another. When you start a dollar store, the next thing you want right after you open it is to keep it running for a long time. How exactly do you keep it running for a long time? The answer is to keep the customershappy.
By: John Ray Daniels|2012-04-16|Online promotion
The primary goal of a lot of business owners is to generate new customers in order to expand their customer base. Although this is useful in increasing sales and profits, old customers should still be considered.
By: Kurt Duncan|2011-05-17|Customer Service
As a business owner it can be difficult to provide the best possible assistance to your clients when there are so many demands on your time. During office hours the phone can ring off the hook as you and your staff struggle to balance the other necessary day-to-day functions of the enterprise.
By: Marcus|2010-09-18|Customer Service
Customers are crucial to any business and these days, with high levels of competition you cannot rely on an attitude of 'they need me too'. They will simply go elsewhere, even if your competitor is charging more.
By: Joe A Kozak|2010-03-30|Customer Service
After giving you some ideas on how to make those customers of your happy, I couldn't stop thinking of more and more ideas to do it. It's like opening the floodgates! You will experience this too very soon, if you haven't yet.
By: Larry Chandler|2011-07-01|Outsourcing
When companies hear the term "call center outsource" they usually think of it only in terms of cutting costs.