By: Betty Joey | 2011-04-16 | Small Business However communication through phone seems extremely simple, it is the most crucial networking activity. The present or new impression is formed for good or undesirable in the course of the phone conve... read more
By: Tracey Gritz | 2012-03-23 | Organizing Today, checking your phone on a regular basis is the new norm. We need to be connected to our email, texts, social networks, and calls. So, as a society, we carry our smart phones from the time we wake to the time we lay them on our bedside tables. read more
By: Peggy Morrow | 2010-04-02 | Human Resources Within the past several years, a great majority of businesses have moved their people into a cubicle environment. Unfortunately, while it may be more cost-effective than offices, it can also cause interpersonal squabbles and a lack of productivity. Employees complain that cubicles are noisy, lack privacy and are even offensively smelly when coworkers choose odiferous lunches. read more
By: Nicolas DAlleva | 2010-09-30 | Outsourcing Telephone answering service techniques are the cornerstone of every good contact center. How the operators do their job is the most important ingredient of a well run answering service. read more
By: 4Com | 2011-02-08 | Business The majority of people can testify to having called a company and had an engaged tone, horrible hold music, and no way of getting through to anyone. Telecommunications companies have recently upped their game with regards to customer service and employee productivity, all through the design and implementation of sophisticated digital office networking solutions. read more
By: Jerrold C. Schwartz | 2010-03-31 | Marketing Common etiquette in dealing with people can be lost in this digital, social networking age. Businesses should remember that people applying for open positions or inquiring about work are customers as well. Exercising good etiquette is just good business, and the right thing to do. read more
By: Preston Mane | 2011-04-06 | Business A call center is like any other business in the sense that it measures its efficiency the way traditional businesses measure theirs. Generally, efficiency measures involve comparison of cost against revenues. The higher the actual profit margin, the more efficient the company is supposed to be. read more
By: Charles Joerg | 2010-11-27 | Communications The business world is ever advancing, ever changing, and operates incredibly quickly each day of the year. read more
By: Brenda Douglas | 2010-04-04 | Networking Have you ever met someone who could have used your services but you had no business cards on hand to give? Keeping and using business cards is a necessity for building your business. read more
By: Kate Tammemagi | 2010-03-31 | Business The impression a telephone caller forms when they first contact your Professional Office can have a direct influence on your success. The busy secretary or receptionist can quickly adopt attitudes and habits on the telephone that are, to say the least, discouraging to your Clients. Here we offer some core telephone skills tips and techniques to refresh your Office Team. read more
By: tedneggar | 2010-10-29 | Internet Business Organization cellphone methods can be distinct when compared to residential telephone programs read more
By: jackauthors | 2010-10-22 | VOIP Commander Centre Brisbane west is the provider of digital phone systems throughout Brisbane and Australia read more
By: jordon78casinger | 2010-10-13 | Reference & Education It is an additional opportunity to enhance one's proficiency and broaden one's outlook read more